What does ESG and urban growth mean for waste operators?

Envirosuite Operations Pty Ltd

By Alex Zamudio*
Thursday, 04 August, 2022

What does ESG and urban growth mean for waste operators?

How waste management operators are building trust and renewing their social licence to operate as residential areas encroach and the spectre of land conflicts arises.

The world’s megacities are expanding. Urbanisation is engulfing city fringes with challenging urban planning decisions made years or decades ago, and landfill operators are bearing much of the brunt.

According to the UN, the proportion of the global urban population is expected to rise from 46.6% in 2000 to 58.2% in 2025 and 66.4% by 2050.

Impact on urban livability

New arrivals to the city fringes come chasing open spaces and livability, but their moves are bringing them in closer contact with waste management sites, and this is increasingly a cause of community conflict.

Environmental impact from waste management sites affects urban livability. It’s the reason for a large number of complaints made to environmental authorities and ‘ill will’ in communities, with landfills often listed as the top source.

Even one complaint directed at a site can lead to significant issues for operators; however, sites with odour issues can generate hundreds of complaints a month. These complaints are often supported by a range of external data, from odour diaries and sniff tests to formal air quality monitoring systems set up by investigators.

Communities are increasingly impatient about slow and indecisive responses to odour complaints, so it is more important than ever that operators minimise uncertainty and reduce the time between a problem occurring and a solution being actioned.

Air quality and odour emissions are still a challenge for waste management operators today despite a wide range of abatement options. Lack of knowledge on when to engage critical controls can lead to impacts on nearby communities, which creates costly investigations and disruptions from lawsuits and fines. Outside factors such as meteorological conditions play a part in management approaches, and need to be modelled with internal data to make abatement and control measures effective.

Data-driven approaches pay off

Employing environmental modelling capabilities and effective odour management best practice solutions is critical to avoiding negative attention and fines. But more importantly, at a time of heightened awareness and sensitivity to climate and sustainability, it is about demonstrating a commitment to social and environmental responsibility, and to keeping communities onside.

People are decentralising, environmental justice laws are passing and landfills are becoming part of the city’s sprawl

As the nature of work changes, people are expanding their horizons. Where they once lived close to a physical workplace, they can now live much further away from the city centre where there’s more space. As outer-metropolitan perimeters are extended, residential populations are brought into closer proximity to previously isolated waste and industrial facilities. Once in the middle of nowhere, more landfills now have residential premises near their boundaries, and some will eventually be ringed by new developments. As communities form, they have high expectations of their neighbours.

The passing of environmental justice (EJ) laws both in the United States and in other countries also brings increased oversight on existing industrial facilities in locations identified as ‘overburdened communities’.

EJ laws can subject facilities to closures or even permit denials if they are found to be producing negative impacts to human health and the environment. For waste operations, this can be focused on operational odours and community complaints.

Some landfills are already on borrowed time

Residential areas are encroaching landfill sites decades after these facilities were approved. Original permits were granted and conditions set based on minimal residential growth in the area. Permits vary between jurisdictions, states or countries; were designed for a point-in-time policy position; and are often pegged to minimum regulated environmental standards. But the world has changed since these permits were issued. Expanding existing facilities or building new ones requires much higher standards to be met. As communities draw near, they bring quality-of-life expectations with them. Legacy permit holders are under community pressure to modernise.

Outside pressure is building

External researchers are also pouring into the space to pore over these issues. A recent study from Canada found locations for waste transfer stations are sensitive to increased population density.

Researchers are using geographic information system (GIS), census and satellite data to assess the suitability of locations for solid waste management. Operators are countering with their own use of environmental intelligence and — in some cases — ‘digital twins’ of their environments for scenario modelling.

Air quality concerns are mainstream

Smoke from forest fires in Australia and North America; ‘yellow sand’ in East Asia; harmful levels of air pollution in Europe — have made air quality a concern for citizens globally. Weather forecasts in many parts of the world show air quality index measures. Government authorities also offer their own measurements and historical data.

As city sprawl envelopes waste management centres and industrial sites, the latter’s influence on local air quality faces increased scrutiny. In the middle of nowhere, without a community nearby, there’s less pressure to address temporary elevated odour levels. Newfound proximity to communities means change is necessary to avoid a collision course with community.

This won’t be like other times that residents came into contact with landfills.

Residential encroachment of landfill has been an issue since at least the 1970s. Not all communities historically reported ill-effects while from close proximity, though it’s clear the experience is far from uniform. As one resident in 1977 said: “I never thought anything about what they do with garbage before I moved here. Now I think I’ve learned more about it than anyone would ever want to know.”

Fifty years on, the situation is far different. Prospective residents can research suburbs on the internet and instantly find rankings, positives, negatives and reviews. The existence and location of any landfill is no secret, nor is its track record on odour control and addressing local complaints.

Rewriting the rules for co-existence

Innovative recycling programs and technologies are helping increase profitability of waste sites while extending their operational life. ‘Circular economies’ are now at the centre of most waste management programs.

However, the truth is that waste management remains a critical service for communities to function. Communities are redefining their relationship with waste. There’s a greater awareness for how much waste individuals produce, and how much of it is — or can be — diverted from landfill to recycling or reuse. This is coming in part due to concerns with climate and the environment, and also in part with the practical realities of city life. Residents may live close to a landfill, or more likely close to a waste transfer station. Communities and waste facilities must co-exist, with an appropriate set of ground rules.

A virtuous circle of harmony

For progress to occur in this space, the needs of three different sets of stakeholders — communities, industrial operators and regulators — must be met. If a community is happy, they won’t pressure operators to change or regulators to intervene. Operators are happy because they can manage environmental expectations themselves without regulatory involvement, and regulators are happy because the industry is self-regulating and no complex intervention is required. That clearly is not the case now, where landfill operators may face rising complaint numbers, rezoning rules that impact future expansion, and community pressure to modernise their operations. How we bridge to that ideal world where all parties are happy is a challenge now confronting all of us.

(Re)building trust

Regulators, communities and industry need to be able to trust each other that they are doing the best they can for the benefit and in the best interests of everybody. That requires an open conversation and an end to negative actions. Communities lose faith in operators that are perceived to care only about money, and not about community safety or environmental concerns. Likewise, communities can erode trust by suing industrial facilities and calling in regulators prematurely, without providing an opportunity for open discussion or for grievances to be addressed. If everyone starts trusting each other, then they can move forward and address the root cause of any issues.

Engage the community

Communities know they need to become a more constructive part of the solution, and we are starting to see this take shape. In California, Assembly Bill 617 and actions stemming from it — like the community air protection program or CAPP — aim to give communities the opportunity to help improve air quality in a given area. Expect to see this concept spread to forward-facing communities worldwide. Communities that have a voice, an open opportunity to engage with a waste facility operator and the ability to suggest actions or influence operations are more likely to accept the facility’s ongoing presence. They are also less likely to lodge complaints with authorities, since they can be confident of gaining a direct audience with the operator, with a high likelihood of open dialogue and positive action or redress. By collaboratively meeting the unwritten set of expectations that communities have of industrial facilities in their midst, operators are underwriting their social licence to operate (SLO). Expect concepts like CAPP to become a model for more aligned operator community engagement worldwide.

Environmental Intelligence systems such as Envirosuite’s EVS Omnis platform are allowing waste operators to better manage community complaints.

ESG encourages performance above minimum levels

2020 was “a watershed year” for environmental, social and governance (ESG) disclosures by businesses, but the broad consensus is more can be done to demonstrate commitment to the cause. ESG puts a company’s sustainability credentials on show. It drives companies to do more than the minimum when it comes to meeting the environmental conditions of their permits. When companies do more and publicise it, regulators are able to observe and take notes on where industry leaders are headed. This is reflected in revised permit requirements, raising the standards of the entire sector.

Tech mitigation has come in leaps and bounds

Over the past five years we’ve seen a significant change in the technologies available for odour detection. Only a decade ago, odour detection and management required specialist precise equipment. Now, operators can use small, cheap sensors and low-power communications for the same purpose. Data collected from these devices can be transmitted to a central point and run through environmental intelligence platforms to identify patterns and uncover insights that can inform interventions, such as misting controls, covers, methane management and other onsite mitigation techniques.

Bringing it all together

Sustainable landfill operations stand on three pillars — environmental compliance, optimisation and community engagement. As cities sprawl and communities come into closer proximity with waste sites, sustainable operations have never been more critical.

Envirosuite provides environmental intelligence tools that enable operators to comply with permitted conditions, optimise odour mitigations.

Envirosuite provides environmental intelligence tools that enable operators to comply with permitted conditions, optimise odour mitigations and hold conversations with government agencies and communities that build and engender trust in the handling of environmental concerns.

Learn more here about how to simplify and improve community engagement and reporting at your facility.

*Alex Zamudio, Environmental Intelligence Advisor, is Envirosuite’s leading Advisor in the Eastern USA region, helping organisations in waste, wastewater and industrial operations transform their business and increase value-creation across the board through environmental intelligence. Alex has over 15 years of experience helping clients succeed through digital transformation and continues to drive Envirosuite’s growth in the region by providing operators with intelligent tools that help them maintain their social licence and increase operational efficiencies.

Top image credit: ©stock.adobe.com/au/lumerb

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