Emerson Ovation AI-enabled virtual advisor

Thursday, 17 July, 2025 | Supplied by: Emerson


The Emerson Ovation AI-enabled Virtual Advisor is a generative artificial intelligence (GenAI) advisor integrated into an automation system specifically designed for the power and water industries.

The addition of an AI-enabled virtual advisor, as part of the Ovation 4.0 Automation Platform, provides real-time insights to increase efficiency, detect anomalies, forecast maintenance issues and empower strategic decision-making.

The Ovation Virtual Advisor embeds localised GenAI to provide dynamic system guidance and contextual support. The solution helps users quickly gain access to Ovation system documentation, perform troubleshooting, proactively address maintenance issues and uncover optimisation opportunities — all through natural language interaction.

As part of its growing suite of AI-based tools, the system uses Emerson’s power and water domain expertise to enable future AI-powered insights to help optimise processes and equipment performance.

Secure by design, the advisor uses local, pre-trained AI models based on the company and customer-provided system information that captures qualitative behaviour at the control layer to provide safe and accurate results.

The AI models that power the Ovation Virtual Assistant can be further customised and tuned by uploading domain-specific data and operator feedback.

The Ovation 4.0 platform with its GenAI-enabled Ovation Virtual Advisor can be provided for new and system upgrade projects.

Online: www.emerson.com/au/automation
Phone: 03 9721 0200
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