Commercial deal to take Mackay smart water app to next level

Taggle Systems Pty Ltd

Thursday, 04 April, 2019

Commercial deal to take Mackay smart water app to next level

A commercialisation deal has been struck between Mackay Regional Council and Taggle Systems, an Australian technology company specialising in smart water metering and smart water sensing. The deal gives Taggle Systems the rights to the council’s locally developed smart water application, MiWater.

Developed in Mackay on behalf of the council by local IT company Tyeware, the MiWater suite of software emerged as part of council’s smart water initiative designed to use smart water meters and other sensors to identify leaks, engage with consumers and reduce water consumption in the region. With software development commencing in 2014, MiWater is now used by more than 110,000 homes and businesses.

The MiWater application includes the myH2o website used by more than 14,000 Mackay residents to keep track of their daily water consumption, which has been instrumental in helping the region conserve water resources. The reduction in water demand has had a meaningful effect on the cost of water in Mackay, allowing council to defer the cost of a new water treatment plant for at least 10 years, with the savings passed on to residents.

In 2018, the MiWater software helped identify and notify Mackay consumers of 35,000 water leaks and Australia-wide has helped identify leaks totalling 6 billion litres of water.

Taggle will continue to support the software for council and other existing customers while further developing the software and expanding its commercial use in Australia and across the world.

Mackay Regional Council CEO Craig Doyle said he was extremely proud of council’s water services team for developing a program that allowed businesses to better manage their water consumption. “The MiWater program identifies high consumption and water leaks in the network and relays this information to businesses and residents to help them conserve water and operate more efficiently,” Doyle said. “We look forward to seeing Taggle Systems take our home-grown innovation to the world.”

Taggle Systems Managing Director John Quinn said the deal was an exciting milestone. “Mackay has done a brilliant job of developing and commercialising MiWater and we look forward to furthering its success, both in Australia and worldwide,” he said.

“Taggle Systems plans to continue to expand the capability of the MiWater software to collect and analyse more types of data, and help utilities plan and monitor their assets, improve their operations and help them engage with households and businesses about their water consumption,” Quinn said.

Taggle Systems will continue to work with Tyeware on the future development of MiWater and is already planning to demonstrate an internationalised version of the application at the American Water Works Association conference in Denver, Colorado, in June 2019.

Image caption: Mackay Regional Council CEO Craig Doyle and Managing Director of Taggle Systems John Quinn. Image courtesy of Taggle Systems.

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